Privacy Policy

1. Who We Are

GlobalGrad Ireland ("we", "us", "our") is an education consultancy based in India, operating at globalgradireland.com. We provide guidance to Indian students seeking to study in Ireland. Our contact email is contact@globalgradireland.com.

2. What Data We Collect

We collect the following personal data when you use our website or contact us:

• Contact information: name, email address, phone/WhatsApp number, city of residence
• Academic information: educational background, IELTS scores, preferred programs — provided voluntarily during consultations
• Usage data: pages visited, time on site, browser type, IP address (collected automatically via analytics)
• Communication data: messages you send us via the contact form, email, or WhatsApp

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide counselling services
• Send you relevant information about programs, scholarships, and deadlines
• Submit applications on your behalf to Irish universities (with your explicit consent)
• Improve our website and services through anonymised analytics
• Communicate via WhatsApp or email if you have opted in

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your data on the basis of: (a) your consent when you submit a contact form or opt into communications; (b) our legitimate interest in providing education consultancy services; and (c) contractual necessity when we have agreed to manage your university application.

5. Data Sharing

We share your personal data only as necessary to provide our services:

• Irish universities: Your application documents are shared with universities you authorise us to apply to on your behalf
• Irish immigration authorities: Visa-related documents as required for your student visa application
• Service providers: Email, CRM, and analytics tools (data processors) bound by data processing agreements

We do not sell your personal data to third parties. We do not share your data with advertisers.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Active student files are retained for 7 years after course completion. Enquiry data from users who do not become clients is deleted after 2 years. You may request deletion at any time (see Section 8).

7. Cookies

Our website uses cookies to: remember your preferences, analyse website traffic (via Google Analytics), and improve user experience. You can disable cookies in your browser settings. Disabling analytics cookies does not affect your ability to use the site.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Withdraw consent for communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, email us at contact@globalgradireland.com. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption. Staff access to student data is restricted to those who need it for service delivery.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related queries: contact@globalgradireland.com  ·  +91 92663 18744